Imprint and privacy policy

Imprint

Hotel Schwarzer Bär Jena OHG
Owner: Bianka Kamprad & Andreas Kamprad
Lutherplatz 2
D – 07743 Jena / Germany

Phone: +49 3641 4060
Fax: +49 3641 4061 13
Email: hotel[at]schwarzer-baer-jena.de

Authorized:
Bianka Kamprad & Andreas Kamprad

“For completeness, errors of editorial and technical nature, omissions etc. as well as the correctness of the registrations no liability can be taken over .In particular no guarantee can be taken over for the completeness and correctness of information, which are reached over further links The contents of this content are cross-references to the content provided by other providers.The hyperlinks to the contents of external websites are for informational purposes only.The responsibility for this external content lies However, it is not possible to guarantee the completeness and accuracy of the websites of the other providers with great care and to the best of their knowledge and belief be taken over by information that can be reached via hyperlinks. The content of the other websites may be changed at any time without our knowledge. For all links on these pages is: We emphasize that we have no influence on the design and content of the link from our homepage accessible pages of other providers and we do not make their own content. This declaration applies to all pages of this homepage and the links there. If we refer to pages whose content gives cause for complaint, we ask for communication.”

Privacy Policy

We would like to point out that the content on this page has so far only been translated by machine and therefore we cannot guarantee that all information on this page is correct. In case of doubt, the German version applies.

GENERAL INFORMATION

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on data protection can be found in our data protection declaration below this text.

DATA COLLECTION ON OUR WEBSITE

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This can e.g. are data that you enter in a contact form.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page visit). This data is recorded automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided correctly. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

Every data subject has the right to information under Article 15 GDPR, the right to rectification according to Article 16 GDPR, the right to deletion according to Article 17 GDPR, the right to restriction of processing according to Article 18 GDPR, the right to object from Article 21 GDPR as well as the right to data portability from Article 20 GDPR. The restrictions under §§ 34 and 35 BDSG apply to the right to information and the right to erasure. You can contact us at any time at the address given in the imprint if you have any further questions about data protection.

ANALYSIS TOOLS AND TOOLS FROM THIRD PARTIES

When you visit our website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. Your surfing behavior is usually analyzed anonymously; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following data protection declaration.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. GENERAL INFORMATION AND OBLIGATORY INFORMATION

PRIVACY

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to completely protect data from access by third parties.

NOTICE ON THE RESPONSIBLE BODY

The responsible body for data processing on this website is:

Hotel Schwarzer Bär Jena Osburg OHG
Owner: Bianka Kamprad & Andreas Kamprad
Lutherplatz 2
07743 Jena

Telefon: +49 (0)3641 4060
Telefax: +49 (0)3641 406113
E-Mail: hotel@schwarzer-baer-jena.de

Authorized representative:
Bianka Kamprad & Andreas Kamprad

The responsible body is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, email addresses or similar).

WITHDRAWAL OF YOUR DATA PROCESSING CONSENT

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by e-mail to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

SSL or TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

3. DATA COLLECTION ON OUR WEBSITE

COOKIES

Some of the websites use so-called cookies. Cookies do no damage to your computer and contain no viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are set on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are dealt with separately in this data protection declaration.

SERVER LOG FILES

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

CONTACT FORM

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw this consent at any time. An informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

PROCESSING DATA (CUSTOMER AND CONTRACT DATA)

We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We only collect, process and use personal data about the use of our website (usage data) insofar as this is necessary to enable or bill the user for the use of the service.

The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

DATA TRANSFER AT CONCLUSION OF SERVICES AND DIGITAL CONTENT

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with the payment processing.

A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without express consent, for example for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

4. SOCIAL MEDIA

FACEBOOK PLUGINS (LIKE & SHARE BUTTON)

Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our website, the plugin creates a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, see Facebook’s privacy policy at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

TWITTER PLUGIN

Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or of its use by Twitter. Further information can be found in Twitter’s data protection declaration at: https://twitter.com/privacy.

You can change your data protection settings on Twitter in the account settings at https://twitter.com/account/settings.

GOOGLE + PLUGIN

Our pages use Google+ functions. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: You can use the Google+ button to publish information worldwide. Via the Google+ button, you and other users receive personalized content from Google and our partners. Google stores both the information that you have given +1 for content and information about the page that you viewed when you clicked +1. Your +1 can be displayed together with your profile name and your photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and advertisements on the Internet.

Google records information about your +1 activities in order to improve the Google services for you and others. To be able to use the Google+ button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you used when sharing content via your Google account. The identity of your Google profile can be shown to users who know your email address or have other identifying information about you.

Use of the information collected: In addition to the uses described above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish summarized statistics about the +1 activities of the users or pass them on to users and partners, such as publishers, advertisers or connected websites.

INSTAGRAM PLUGIN

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our website with your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Instagram.

For more information, see Instagram’s privacy policy: https://instagram.com/about/legal/privacy/.

PINTEREST PLUGIN

On our site we use social plugins from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA (“Pinterest”).

When you visit a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited, which also contain Pinterest functions, type and settings of the browser, date and time of the request, your use of Pinterest and cookies.

Further information on the purpose, scope and further processing and use of the data by Pinterest as well as your rights and options to protect your privacy can be found in Pinterest’s data protection information: https://about.pinterest.com/de/privacy-policy.

5. ANALYSIS TOOLS AND ADVERTISING

GOOGLE ANALYTICS

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link:
Deactivate Google Analytics

An opt-out cookie is set which prevents the collection of your data on future visits to this website.

You can find more information on the handling of user data at Google Analytics in Google’s data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de

Demographic characteristics in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain information about the age, gender and interests of the website visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the point “Objection to data collection”.

MATOMO (FORMER PIWIK)

This website uses the open source web analysis service Matomo. Matomo uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before being saved.

Matomo cookies remain on your device until you delete them.

Matomo cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising.

The information generated by the cookie about the use of this website will not be passed on to third parties. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie is stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our website again.

Here you can decide whether a unique web analysis cookie may be stored in your browser in order to enable the operator of the website to collect and analyze various statistical data.
If you would like to opt out, click the following link to store the Piwik deactivation cookie in your browser.

GOOGLE ADSENSE

This website uses Google AdSense, a service for integrating advertisements from Google Inc. (“Google”). The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google AdSense uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on these pages.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats are transmitted to a Google server in the USA and stored there. This information can be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data that you have stored.

AdSense cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

GOOGLE ANALYTICS REMARKETING

Our websites use the functions of Google Analytics Remarketing in connection with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This function enables the advertising target groups created with Google Analytics Remarketing to be linked to the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-related, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browser history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on any device on which you log in with your Google account.

To support this function, Google Analytics records Google-authenticated IDs of the users, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing / targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.

The summary of the data recorded in your Google account takes place exclusively on the basis of your consent, which you can give or revoke to Google (Art. 6 Para. 1 lit. a GDPR). In the case of data collection processes that are not merged into your Google account (e.g. because you do not have a Google account or have objected to the merging), the recording of the data is based on Art. 6 Para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.

Further information and the data protection regulations can be found in Google’s data protection declaration at: https://www.google.com/policies/technologies/ads/.

GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKING

This website uses Google AdWords. AdWords is an online advertising program by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. If you click on an advertisement placed by Google, a cookie for the conversion tracking is set. Cookies are small text files that the Internet browser places on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Every Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

“Conversion cookies” are saved on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can find more information on Google AdWords and Google Conversion Tracking in Google’s data protection regulations: https://www.google.de/policies/privacy/.

GOOGLE RECAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

ReCAPTCHA is intended to check whether the data entry on our websites (e.g. in a contact form) is carried out by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyzes run completely in the background. Website visitors are not advised that an analysis is taking place.

Data processing is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings against abusive automated spying and against SPAM.

Further information on Google reCAPTCHA and Google’s privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ und https://www.google.com/recaptcha/intro/android.html.

FACEBOOK PIXEL

Our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversion.

In this way, the behavior of site visitors can be tracked after they have been forwarded to the provider’s website by clicking on a Facebook ad. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.

The data collected is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage guidelines. This enables Facebook to enable advertisements to be placed on Facebook and outside of Facebook. As the website operator, we cannot influence this use of the data. You can find further information on protecting your privacy in Facebook’s data protection information: https://www.facebook.com/about/privacy/. You can also deactivate the remarketing function “Custom Audiences” in the Settings for Ads section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

6. PLUGINS AND TOOLS

YOUTUBE

Our website uses plugins from the Google-operated YouTube site. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.

You can find further information on the handling of user data in YouTube’s data protection declaration at: https://www.google.de/intl/de/policies/privacy.

GOOGLE WEB FONTS

This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s data protection declaration at https://www.google.com/policies/privacy/.

GOOGLE MAPS

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.

You can find more information on the handling of user data in Google’s data protection declaration: https://www.google.de/intl/de/policies/privacy/.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

OPENSTREETMAP

This site uses the map service OpenStreetMap via an API. The provider is the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

To use the functions of OpenStreetMap, it is necessary to save your IP address. This information is usually transferred to an OpenStreetMap server in England or Germany and stored there. The provider of this page has no influence on this data transmission.

OpenStreetMap is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.

You can find more information on the handling of user data in the data protection declaration of OpenStreetMap: https://wiki.openstreetmap.org/wiki/Privacy_Policy.

RESERVATION SYSTEM OPENTABLE

We use the Opentable function of the provider OpenTable GmbH, Zeil 109, 60313 Frankfurt am Main, Germany on our website. This gives you the opportunity to make table reservations for our restaurant.The use of Opentable helps to make reservations and optimize our business operations. This represents a legitimate interest for us according to Art. 6 Para. 1 S. 1 lit. f GDPR.

The service is not directly embedded on our website but represents a link to the Opentable website. User information is only transmitted to Opentable after the link has been activated.

Further information on the handling of user data and the data you have entered can be found in the data protection regulations of Opentable: https://www.opentable.de/legal/privacy-policy.

USE OF ONLINE BOOKING SYSTEM (CAESAR-DATA)

1. scope of the processing of personal data
In order to enable users to book rooms directly online, the Controller uses the Caesar-Data booking system. Personal data is collected that is necessary for the provision and billing of the service, which includes:

Name of the guest
Name and contact details of the ordering party (title, surname, first name, if relevant: Company, Street, Postcode, City, Country, Email, if relevant: Telephone, Fax)
Payment data (credit card information)
Reservation date
The booking system Caesar is provided by

caesar data & software GmbH

Hindelanger Str. 35

87527 Sonthofen

Germany

Phone 08 32 1- 67 49 0

Fax 08 32 1- 67 49 18

Internet http://www.caesar-data.de

2. legal basis for the processing of personal data
The legal basis is Art. 6 Abs. 1 lit. b DSGVO, as the processing is carried out for the initiation and execution of a contract.

3. purpose of the data processing
The purpose of the processing is the initiation, implementation and billing of the accommodation contract and, if applicable, other contractually agreed services.

4. duration of storage
The data will be deleted as soon as the accommodation contract and, if applicable, further contractually agreed services have been performed and settled. This is regularly the case when a guest has departed and has settled all outstanding claims.

5. possibility of objection and elimination
The processing of the data is absolutely necessary for the execution of the contract. Consequently, there is no possibility of objection on the part of the user.

HOTELCLASS/DEHOGA German Hotel Classification
This page embeds a widget from HOTELCLASS for displaying the current star category of a hotel. Provider is DEHOGA Deutsche Hotelklassifizierung GmbH, Am Weidendamm 1A, 10117 Berlin, Germany (https://hotelclass.info/imprint.php). Guests can thus see at first glance that a hotel has been bindingly classified and complies with the official guidelines of the German Hotel Classification. The widget automatically pulls the latest data from the classification database, providing reliable information about a hotel’s current star category. In order to use the functions of the HOTELCLASS widget, it is necessary to store your IP address, the time, the specific page and the user agent. This information is usually transferred to a server of MINDSTREAM – Christian Klar, Maria-Theresien-Straße 21, 6020 Innsbruck at the location Data Center Park Falkenstein and stored there. The provider of this site has no influence on this data transmission. The HOTELCLASS widget is used in the interest of presenting the stars of the German Hotel Classification awarded on HOTELCLASS. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. More information about the handling of user data at HOTELCLASS/DEHOGA Deutsche Hotelklassifizierung GmbH can be found in the HOTELCLASS privacy policy: https://hotelclass.info/privacyPolicy.php